BMW of North America Announces Best Dealership Awards
34 BMW dealers honored as 2013 Centers of Excellence
Woodcliff Lake, NJ - February 28, 2013… BMW of North America, LLC today
announced its annual Center of Excellence (COE) honors, awarded to the top performing
dealerships in the U.S. Thirty-four of the 338 BMW dealers nationwide achieved "2013
Center of Excellence" status based on their 2012 performance in customer satisfaction,
outstanding brand representation, operational excellence and profitability.
Hendrick BMW of Charlotte, NC has earned this distinction for 2013 by demonstrating
consistently superior performance, with a combination of sales leadership and customer
satisfaction that placed them at the very top among BMW dealers.
"I am always very proud to welcome the Center of Excellence winners and this year we
have a strong mix of repeat and new winners," said BMW of North America President
and CEO Ludwig Willisch. "Being a COE has never been more critical to the success of
our brand and we are all inspired by their accomplishments."
"We recognize not only these outstanding owners and operators but also their teams who
continuously demonstrate the ability to perform in a highly competitive market," said
Peter Miles, BMW of North America Executive VP of Operations. "It takes commitment,
adaptability and consistency to reach the ranks of a COE dealership."
Because of the outstanding work of the dealer network, BMW Group in 2012 achieved its
best sales ever in the U.S.
BMW Group In America
BMW of North America, LLC has been present in the United States since 1975. Rolls-
Royce Motor Cars NA, LLC began distributing vehicles in 2003. The BMW Group in the
United States has grown to include marketing, sales, and financial service organizations
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for the BMW brand of motor vehicles, including motorcycles, the MINI brand, and the
Rolls-Royce brand of Motor Cars; DesignworksUSA, a strategic design consultancy in
California; a technology office in Silicon Valley and various other operations throughout
the country. BMW Manufacturing Co., LLC in South Carolina is part of BMW Group's
global manufacturing network and is the exclusive manufacturing plant for all X5 and X3
Sports Activity Vehicles and X6 Sports Activity Coupes. The BMW Group sales
organization is represented in the U.S. through networks of 338 BMW passenger car and
BMW Sports Activity Vehicle centers, 139 BMW motorcycle retailers, 115 MINI passenger
car dealers, and 34 Rolls-Royce Motor Car dealers. BMW (US) Holding Corp., the BMW
Group's sales headquarters for North America, is located in Woodcliff Lake, New Jersey.
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