WHAT IS THE BMW PERFORMANCE CENTER DELIVERY PROGRAM?
The BMW Performance Center Delivery program is an exciting and unique
opportunity in which a customer and guest can fully experience the BMW
culture. Included in the program is a complimentary one-night stay
(including meals) at a luxurious hotel, professional driving instruction
in a BMW similar to the one ordered, a tour of both the BMW Zentrum
museum and Manufacturing Plant***, and of course a personalized vehicle
delivery presentation by a BMW Product Specialist. Customers can expect
nothing but VIP treatment when they opt to take delivery at the BMW
Performance Center. ***BMW Zentrum and Plant subject to closings.
WHAT IS THE COST OF THE DELIVERY PROGRAM?
$0. Taking delivery at the BMW Performance Center is a no-cost option.
However, customers are responsible for the cost of their personal travel
to and from South Carolina.
WHERE IN SOUTH CAROLINA IS THE BMW PERFORMANCE CENTER LOCATED?
The BMW Performance Center neighbors the BMW Manufacturing Plant (BMWMC)
located in Spartanburg, SC. The facility is located at 1155 Highway 101
South located in Greer, SC 29651.
WHICH MODELS CAN BE DELIVERED TO THE BMW PERFORMANCE CENTER?
Customers are not limited to taking delivery of specific models. In
fact, the BMW Performance Center Delivery program is available for any
new BMW model currently in production.
To be eligible, customers
must order vehicles from an authorized BMW retail center within the
United States. Ineligible vehicles include CPO, BMWs sold off the dealer
lot, MINI, Rolls-Royce, and Motorrad.
WHO QUALIFIES FOR DELIVERY AT THE BMW PERFORMANCE CENTER?
The program is available to the vehicle owner and one guest only.
Customers who are U.S. residents (18 years of age or older with a valid
U.S. driver's license) registering the vehicle at a valid U.S. address
can take delivery at the BMW Performance Center. Participants will be
required to sign a waiver to participate as a driver or passenger in any
BMW Performance Center vehicle.
Customers younger than 18 years
of age must possess valid driver licenses/permits and must be
accompanied by a parent or legal guardian (most likely the person whose
name appears on the bill-of-sale/lease agreement/retail installment
contract, etc.). Parents accompanying a minor will be required to sign a
waiver on the child's behalf.
No one under the age of 12 will be allowed to participate in any driving activities or attend factory tour.
IS THERE A "DESTINATION AND HANDLING FEE" FOR THE DELIVERY PROGRAM?
Yes. There is a $895 fee that applies to all BMW models regardless of
whether the vehicle is delivered at the selling BMW center or at the BMW
Performance Center.
CAN BMW TRANSPORT A VEHICLE TO A CUSTOMER'S HOME AFTER DELIVERY?
No. The BMW Performance Center can only transport vehicles to the
customer's selling BMW center. The shipping cost will be at the customer
or center's expense. Upon request, the BMW Performance Center can
obtain quotes to ship cars back to the selling BMW center.
WHEN SHOULD A CUSTOMER ARRIVE FOR THE DELIVERY PROGRAM?
Based upon a confirmed delivery date, it is at the customer's discretion
to choose an arrival date and time. Typically, customers arrive the day
prior to delivery in order to take advantage of the complimentary
one-night stay. Customers can choose to arrive a few days before or stay
a few nights after delivery; however, all additional expenses (not
limited to lodging, meals, gasoline) on these days will be at the
customer's expense.
WHAT ACCOMMODATIONS ARE INCLUDED WITH THE DELIVERY PROGRAM?
BMW Performance Center Delivery customers will be provided
accommodations at The Greenville Marriott located at 1 The Parkway East
in Greenville, South Carolina 29615.
The hotel restaurant will
serve dinner the night prior to the customer's scheduled delivery date.
Reservations will be taken up until 10 pm. A limited menu will be
available at the bar from 10-11 pm for guest arriving late.
For
customers arriving after 11 pm, prior arrangements can be made with the
BMW Performance Center to have the hotel place a deli tray in the
customer's room. Please make these arrangements when submitting your
travel information after scheduling your Performance Center Delivery.
On
the morning of your delivery, the hotel restaurant serves breakfast
starting at 6:30 AM. Lunch on the day of delivery is provided at the BMW
Performance Center.
Please note: It is the policy of the
Greenville Marriott not to allow pets. However, customer's can pay for
pet lodging available at several kennels in the area.
HOW WILL ARRANGEMENTS BE MADE AT THE GREENVILLE MARRIOTT?
The BMW Performance Center will make arrangements for customers to stay
at the Greenville Marriott. The complimentary stay is provided the
evening before delivery (one night double-occupancy) at the Greenville
Marriott. Reservations will be made through the Marriott sales office
and are usually finalized approximately one week prior to delivery. For
any concerns regarding accommodations, please email the BMW Performance
Center at PerformanceCenterDelivery@bmwmc.com.
WHAT TIME DOES THE DELIVERY PROGRAM START AND END?
Customers and their guests should plan to arrive and meet in the front
lobby of the BMW Performance Center no later than 8:00 AM. For customers
staying at the Greenville Marriott the prior evening, the hotel
courtesy shuttle will leave for the BMW Performance Center promptly at
7:45 AM.
In any order, customers and their guests can expect to
rotate as pairs through the three different two-hour modules of driving
instruction, plant and museum tour, and vehicle presentations.
Typically, the BMW Performance Center Delivery program lasts no later
than 3 pm.
WHAT EXERCISES WILL CUSTOMERS PARTAKE IN?
After a brief classroom session with a BMW Driving Instructor, customers
will gain access behind the wheel of one of the BMW Performance Center
fleet vehicles that most closely matches the model ordered. Customers
will experience exercises in handling, braking and traction control.
Customers taking delivery of an X3 or X5 will also have the opportunity
to explore the vehicle's capabilities on the BMW Performance Center's
"Other Roads" course.